Terms of Service

Quick Trailer Rentals rents trailers that we own and maintain. These terms govern your use of the website and your account; each rental is additionally governed by the Rental Agreement you accept at checkout.

Accounts

• You need an account to reserve. Keep your credentials to yourself; you are responsible for activity under your account.
• Renters must be at least 21 years old with a valid driver's license, verified through our identity check.

Reservations and payment

• Prices, deposits, and what is due at booking are shown before you pay. Payments are processed by Stripe; we never see or store your card number.
• A reservation is confirmed only after your license check passes, you accept the Rental Agreement, and payment succeeds.
• Cancel online any time before your scheduled pickup time. On cancellation, any rental charge you have paid is refunded in full, and the deposit refund depends on how far ahead of your scheduled pickup you cancel: 75% at 72+ hours before pickup, 50% at 48–72 hours, 25% at 24–48 hours, and none within 24 hours (including same-day bookings). Once your pickup time arrives the rental is under way and can no longer be cancelled, whether or not you have collected the trailer — but the trailer stays yours, and you may still pick it up any time before your return deadline. If you never collect it, the rental still ends at that deadline: the rental charge is kept, and because the rental had already started your deposit is refunded at the same rate as a cancellation made at your pickup time — none of it. At return, your refundable deposit is returned in full minus any damage or late-return charges.

Acceptable use

Don't misuse the platform: no fraudulent bookings, no scraping, no attempts to bypass verification or payment. We may suspend accounts that break these rules.

Liability

The service is provided as-is. To the extent permitted by law, our liability related to a rental is capped at the amount paid for that rental, and we are not liable for indirect or consequential damages.

Contact

Questions about these terms: support@trailerhub.test.